Ken Unger and Matt Broom are the go-to guys for HSV public services questions.
Ken Unger, Hot Springs Village POA Public Services Director, and Matt Broom, Hot Springs Village POA Associate Director of Public Services, feel it is essential to provide as much easily accessible public services-related information to residents as possible.
Unger addresses water and wastewater questions, while Broom answers queries in all other public services categories.
This page lists all of the “Ask Ken” and “Ask Matt” questions published on this website and will be updated as new “Ask Ken” and “Ask Matt” articles are available. Click the red links below to view each article.
Click here to make a public services non-emergency request or ask a question.
Common Property
Can residents make changes to common property?
Free Dirt
Gates
Inclement Weather Issues
Excessive rain causing damaged landscaping
Mowing
Permitting and Inspections
Permit needed for tornado-damaged roof?
Roads
Striping of secondary roads (center striping)
Sewer
Sewer tank pump running constantly during heavy rainfall
Signs
Neighborhood entrance signs – who takes care of them?
Trash
Trees
Water
Discolored water and black residue on faucets
Drastic increase in cold water pressure
Irrigation – RPZ backflow valve testing requirement.
Wildlife
Beetle infestation (caterpillar hunter)
Click here to visit the Explore the Village website.
