Ken Unger and Matt Broom are the go-to guys for HSV public services questions.

Ken Unger, Hot Springs Village POA Public Services Director, and Matt Broom, Hot Springs Village POA Associate Director of Public Services, feel it is essential to provide as much easily accessible public services-related information to residents as possible.

Unger addresses water and wastewater questions, while Broom answers queries in all other public services categories.

This page lists all of the “Ask Ken” and “Ask Matt” questions published on this website and will be updated as new “Ask Ken” and “Ask Matt” articles are available. Click the red links below to view each article.

Click here to make a public services non-emergency request or ask a question. Scroll down to fill out the Public Services Request Form.

Common Property

Can residents make changes to common property?


Are residents allowed to blow leaves in Village lakes?



Potholes and snowplowing

Striping of secondary roads (center striping)

Sewer tanks

Sewer tank pump running constantly during heavy rainfall


Discolored water and black residue on faucets

Water bill problems

Click here to visit the Explore the Village website.