Matt Broom, HSVPOA Associate Public Services Director, said that residents are coming in with questions, and he wanted to get the word out regarding permitting for tornado-damaged homes.

Permitting process altered for homes with storm damage

Attention residents impacted by the recent tornado.  Please be informed that our permitting process has been altered for those who received storm damage to your home.  Contractors will still be required to complete a permit form before work begins.  The permit will be processed right away, and no fee will be implemented.  We still need to know who is performing the work and what is being done to ensure compliance.  Information and contacts for the State Contractor Licensing Board are available to residents in the Permitting Office.  The NASCLA is happy to talk with residents and assist with the contractor selection process; the POA can’t select a contractor for you.  Below are some key points to consider before you hire.

A few words of advice

  • Consult with your insurance provider before you meet with contractors. 
  • Get it in Writing – Obtain a written contract that clearly states all tasks to be performed.
  • Avoid Payment Pitfalls – Don’t let the payments get ahead of the work.
  • Only Hire a Licensed Contractor – Get proof that the contractor is licensed or confirm with the State Licensing Board.
  • Don’t Get Scammed – After disasters, don’t let unscrupulous individuals take advantage of you during this vulnerable time.
  • The same goes for vendors who are soliciting clean-up and tree removal.  Don’t rush into the work, no matter how badly it’s needed! 

A word about internet and phone service

AT&T and Optimum have informed the POA that most services should now be restored, though these two utilities continue to remount their fiber on poles. If residents still don’t have service now, try powering the modem on and off. Rebooting the modem may be all that is needed. 

Boil order lifted

Chris Boutzale, Superintendent of Water and Wastewater, said the precautionary boil order for Mesero Way and La Palabra Way has been lifted.

Storm cleanup of forested areas

I talked with David Harper, Lakes, Dams, Common Property, Forest, and Wildlife Superintendent, about whether the fallen trees would be harvested for lumber. He said they are harvesting what they can get to. This will be a long process, so please be patient with the efforts of the staff and loggers. Thank you.

Attention HSV residents impacted by the recent tornado inside image

Click here to contact the HSV Gazette.

Click here to join our private Hot Springs Village Property Owners’ Facebook group.

Click here to visit the Explore the Village website.